AI powered Customer Care assistants

Launch a fully automatic Contact Center with voicebots or chatbots and don't worry about:

- high cost,

- max capacity,

- 24/7 support,

- long wait times,

- handling new channels.

Why do you need this?

Lower operational costs

Lower operational costs

Reduce customer service costs while increasing the quality of service.

Reduce wati time

Reduce wati time

Reduce customer service costs while increasing the quality of service.

Integrations

Integrations

The bot is the missing piece between your customers and your business. We provide seamless integration between you and the channels used by your customers.

How can bots help you?

Self service

Allow your clients to handle the most common matters on their own. The bot will guide them through an intuitive self-service process.

FAQ

Answer Frequently Asked Questions without engaging your consultants. Track what your consumers ask about and keep improving your knowledge base.

Measure satisfaction

Run a cost-effective Customer Satisfaction campaign. Because measuring your customer happiness is key to loyal consumers.

Notifications

Notify your customers about important events or remind them about required actions, for example pending payments.

Learn more

Analytics

Gain real control over how the customer is served. Thanks to a set of advanced analytical tools, you will be able to prepare detailed reports on the quality of service.

Available data

The administrator panel provides the possibility of analysis in the context of a specific client or on the basis of a given period of time.

Data export

All data can be downloaded for further analysis in the selected analytical tool. The available formats include .csv and .json.

Analytics

Where can you run bots?

Telephone

Telephone

Messenger

Messenger

Microsoft Teams

Microsoft Teams

Google Assistant

Google Assistant

Chat

Chat

Sounds good?

Check how artificial intelligence can support your customer service department. Book an appointment, during which we will examine your needs and propose a solution tailored to your requirements.

Book demo

Our partners

Asseco Innovation Hub
Techmo
Operator Chmury Krajowej