AI powered Customer Care assistants
Launch a fully automatic Contact Center with voicebots or chatbots and don't worry about:
✘ high cost,
✘ max capacity,
✘ 24/7 support,
✘ long wait times,
✘ handling new channels.
Why do you need this?
Lower operational costs
Reduce customer service costs while increasing the quality of service.Calculate savings
Reduce waiting time
Reduce customer service costs while increasing the quality of service.
The bot is the missing piece between your customers and your business. We provide seamless integration between you and the channels used by your customers.
How can bots help you?
Allow your clients to handle the most common matters on their own. The bot will guide them through an intuitive self-service process.
Answer Frequently Asked Questions without engaging your consultants. Track what your consumers ask about and keep improving your knowledge base.
Run a cost-effective Customer Satisfaction campaign. Because measuring your customer happiness is key to loyal consumers.
Notify your customers about important events or remind them about required actions, for example pending payments.
Gain real control over how the customer is served. Thanks to a set of advanced analytical tools, you will be able to prepare detailed reports on the quality of service.
The administrator panel provides the possibility of analysis in the context of a specific client or on the basis of a given period of time.
All data can be downloaded for further analysis in the selected analytical tool. The available formats include .csv and .json.
Where can you run bots?
Check how artificial intelligence can support your customer service department. Book an appointment, during which we will examine your needs and propose a solution tailored to your requirements.Book demo